Many players have questions about stakes.co.no before they deposit their first euro — here are the honest answers.
Getting Ready
- Ensure you are at least 18 years old, as Norwegian law requires legal gambling age.
- Prepare a valid ID for KYC verification later – a passport or driver’s license works.
- Have a payment method ready, like Visa, Mastercard, or a popular e-wallet.
- Check your internet connection and use a modern browser or the mobile-optimized site.
- Set a budget for your gambling session and stick to it – responsible gaming is key.
- Read the terms and conditions, especially bonus wagering requirements.
How to Sign Up
- Go to the Stake website using the link provided.
- Click on the ‘Sign Up’ or ‘Register’ button, typically at the top right.
- Fill in your email address, create a strong password, and enter your personal details.
- Choose your username – this will be visible to others.
- Agree to the terms and conditions, then submit the form.
- Verify your email by clicking the link sent to you.
- Complete KYC – upload your ID and proof of address if required.
Calculating Your Bonus
Stake casino often offers a welcome bonus. Let’s calculate a typical example: if the bonus is 100% up to 2000 NOK with a 30x wagering requirement on the bonus amount, here’s the math:
Deposit 500 NOK. You get 500 NOK as a bonus (100% of deposit). Your total balance = 500 (deposit) + 500 (bonus) = 1000 NOK. The wagering requirement is 30x the bonus: 30 * 500 = 15000 NOK. You must wager 15000 NOK before you can withdraw any winnings from the bonus. If you deposit 2000 NOK, you get the maximum 2000 NOK bonus, and the wagering is 30 * 2000 = 60000 NOK.
Be aware that certain games contribute differently to wagering; slots usually count 100%, while table games may count less.
Licence & Player Protection
Stake casino operates under a Curacao license. This is common for international casinos, but Norwegian players should be aware that winnings from Curacao-licensed casinos may be subject to local income tax. This differs from MGA or local licenses. Always check your local tax regulations. For player protection, ensure you enable two-factor authentication (2FA) in your account settings to secure your login.
Money In, Money Out
Stake supports various payment methods. Below is a table outlining typical options, processing times, and fees.
| Payment Method | Deposit Time | Withdrawal Time | Fees |
|---|---|---|---|
| Visa/Mastercard | Instant | 1-5 business days | None |
| E-wallets (Skrill, Neteller) | Instant | Up to 24 hours | None |
| Cryptocurrency | Instant | Up to 1 hour | Network fees |
| Bank Transfer | 1-3 business days | 3-7 business days | Possible intermediary fees |
Withdrawal limits may apply, so check the casino’s cashier section for details.
Fix It Fast
I Can’t Log In
Check your email and password, then try resetting your password via the ‘Forgot’ link. Clear your browser cache, or try a different browser. If persistent, contact support.
My Deposit Didn’t Appear
Wait at least 30 minutes. If still missing, check your bank statement for the transaction ID, then contact support with that information.
Bonus Not Credited
Verify you met the minimum deposit and entered any bonus code. Check the promo terms. Contact support if you’re sure you qualify.
Withdrawal Pending for Days
First, check your email for any verification requests. Processing times are 1-5 business days. If exceeded, contact live chat with your withdrawal reference.
Game Won’t Load
Refresh the page, update your browser, or disable ad-blockers. Try playing on mobile if desktop fails.
I Forgot My 2FA
Use the backup codes you saved during setup. If not, contact support – you’ll need to verify your identity.
Extra Tips
If your withdrawal is delayed, follow these steps:
- Check the status in your account under ‘Withdrawals’.
- Wait the specified processing time, usually up to 5 business days.
- Contact support via live chat or email with your account ID and transaction reference.
- If unresolved, escalate by asking for a supervisor or filing a complaint with the licensing authority.
Support is available 24/7. Use the live chat feature for quick assistance.
Common Questions
Is Stake casino legal in Norway?
Stake operates with a Curacao license, so it is not regulated by the Norwegian Gaming Authority. However, online gambling is not prohibited for players, but winnings are subject to tax.
What is the minimum deposit?
The minimum deposit is typically around 100 NOK, but it may vary depending on the payment method used.
How long does verification take?
KYC verification usually takes up to 48 hours, but it can be faster if you submit clear documents.
Can I play on mobile?
Yes, Stake has a mobile-optimized website (PWA) that you can launch from your browser. There is no native app for iOS or Android.
What wagering requirements apply?
Wagering requirements vary per bonus, often 30x on the bonus amount. Always read the terms.
Can I self-exclude?
Yes, you can request self-exclusion in your account settings, or contact support. Stake promotes responsible gaming.
How do I withdraw my winnings?
Go to the cashier, select withdrawal, choose your method, enter the amount, and confirm. You may need to complete KYC first.
Is there customer support?
Yes, 24/7 live chat and email support are available.
Are there betting limits?
Yes, limits depend on your account status and payment method. Check the cashier for details.
In summary, joining Stake is straightforward. Remember to use the links provided, play responsibly, and always check the terms. Good luck!
